Last updated: 13 January 2026
MODUL8 (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website https://modul8.uk (the “Website”), contact us, or engage with our content, events and ticket links.
Who we are
MODUL8 is an events promoter and organiser. We do not own or operate the venues used for events.
For privacy related enquiries, contact: info@modul8.uk
What personal data we collect
We may collect and process the following types of personal data:
Information you provide to us
- Your name (if provided)
- Email address
- Any message content you send to us (e.g. contact form enquiries)
Information collected automatically
When you visit our Website, we may collect:
- IP address (sometimes in anonymised form)
- Device and browser information
- Pages visited and time spent on the Website
- Referring website/source
- Interaction with buttons/links (e.g. ticket links, embedded media)
Third party platforms
We may also receive limited information where you interact with MODUL8 on third party platforms such as Instagram, Facebook, TikTok, X, YouTube, SoundCloud and Skiddle.
How we use your personal data
We use personal data to:
- respond to enquiries
- provide information you request
- operate and improve the Website
- measure performance of marketing and event promotion
- prevent fraud and protect our Website
Lawful bases for processing (UK GDPR)
We process personal data on one or more of the following lawful bases:
- Consent (e.g. where you accept cookies or submit an enquiry)
- Legitimate interests (e.g. to operate, maintain and improve our Website, promote events, and measure marketing performance)
- Legal obligation (where we must comply with applicable law)
Cookies and analytics
We may use cookies and similar technologies to:
- ensure Website functionality
- measure traffic and performance
- understand how visitors use our Website
We may use analytics tools such as Google Analytics (via MonsterInsights). These tools may place cookies or use similar identifiers to help us understand Website usage.
Where required by law, cookies will only be used after you provide consent.
Ticket sales via Skiddle
Our official ticket merchant is Skiddle. When you click ticket links or use embedded ticket widgets, you may be transferred to, or interact with, Skiddle services.
Skiddle acts as an independent controller/processor of personal data for ticket purchases. Any payments, refund requests and ticket buyer protections are governed by Skiddle’s terms and privacy policy. MODUL8 does not store or process your payment card details.
Embedded content (radio player, videos, social embeds)
The Website may include embedded content (e.g. radio player, YouTube videos, SoundCloud, social posts). Embedded content behaves similarly to visiting that third party platform directly and may collect data such as cookies or usage information.
Sharing your personal data
We do not sell personal data.
We may share data with trusted service providers only as required to operate the Website and services, including:
- hosting providers
- analytics providers
- website optimisation / security providers
- ticketing platforms (e.g. Skiddle) where you choose to interact with them
International transfers
Some service providers may process data outside the UK. Where applicable, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses).
Data retention
We keep personal data only as long as necessary for the purposes described in this policy:
- enquiries are generally retained for a reasonable period to manage communications and records
- analytics data may be retained according to the platform settings
Your rights
Under UK GDPR, you have rights including:
- access to your personal data
- correction of inaccurate data
- deletion (where applicable)
- restriction of processing
- objection to processing
- data portability (where applicable)
- withdrawal of consent (where processing is based on consent)
To exercise any rights, contact: info@modul8.uk
Complaints
If you have concerns, you can contact us first at info@modul8.uk.
You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk
Changes to this policy
We may update this Privacy Policy occasionally. The “Last updated” date will reflect any changes.